Customer Service
- Payment
We only accept payment through PayPal.
- Shipping & Delivery
- Generally, orders will be shipped within 24 hours as soon as the group-buy is over. For "out of stock" items, it will take us 2-5 business days to replenish.
AndroidinaBox.com offers free-shipping service worldwide for all items, which will be delivered from free port Hong Kong via Airmail.
The delivery time depends on the shipping method, destination, and the custom clearance time and so on.
Normally, we have enough products in stock, but occasionally there’s possibility that some items are out of stock. It will take us 2-5 business days to replenish. - You can choose this shipping method, if you like it to be delivered faster, however, cost you a shipping fee of $19.9, no matter how many items you buy.
We have an optimized way of choosing express services. Generally, orders will be shipped by DHL. For some countries like the USA, we choose FedEx, which is faster. -
Estimate delivery time to destination
Considering the complicated international shipping procedures, the estimated delivery time below is just for reference:
Airmail and register airmail Area time United States,Canada 6-14 business days Australia,New Zealand,Singapore 5-11 business days United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland 7-15 business days Italy , Brazil 10-25 business days Other countries 7-15 business days EMS 3-8 business days to worldwide DHL,Fedex,etc... 3-6business days - The RMA Process & Three Easy Steps:
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- Get RMA Authorization after you submit a RMA request by emailing us. RMA request should include the following information: Order ID, the reason of sending back, attached images, choose replacement or refund money and other your related concern.
- Ship the return goods after you get the RMA authorization. Once you ship return goods, please note the return item must be with original packing, accessories, etc. Notes: please offer tracking number for return shipment. eimaya.com won’t take any responsibility for any missing return shipment.
- Get the replacement or Refund. We will arrange for resend or refund upon receiving your return package within 1-3 business days.
- Tracking Orders
- Click here to track your airmail.(http://17track.net/IndexEn.html)
